Note: As of July 9, 2018, Blackbaud’s School Management solutions (which include Core, onBoard, onCampus, onMessage, and onRecord) are utilizing a new top level navigation. This primarily affects users performing administrative tasks—constituent navigation for most parents, students, faculty, and alumni will remain the same. We appreciate your patience as we work to update our documentation. If you are seeing this message, the content of this solution is still being vetted for possible updates. Please refer to this mapping document if you need assistance finding a task in the new navigation.
The Relationship fields in lists (ex. Parent 1) will go off of any Relationship Type on a student, with the Parental Access option.
Under Core > Settings > Relationship Types, any Relationship Type with the "Parental Access" checkbox available (even if not enabled) is considered a parent/child type relationship.
This includes Parent/Aunt/Uncle/Grandparent/Guardian/Consultant/etc.
The list looks at all users with those Relationship Types to the child, then they are ordered #1 through #x, based on who was entered first into the database. It is not looking at just the Relationship Type.
For example, if a student has a Grandparent that is an Alumni, they'll likely show under Parent 1 if they were the first of the users added into the database.
It looks at which user was added into the database first, and if they have a Parental Access-type relationship with the student.
To filter only by a specific Role such as Parent, you will want to add the User Role Object for the Parent User Base, also Add a Filter of the User Role.Role of Parent.