When a donor joins using a membership form and chooses to add an additional donation with a separate Raiser's Edge fund, the gifts are showing as two separate gifts in Raiser's Edge instead of one split gift.
A membership gift amount is different in Blackbaud Merchant Services (BBMS) report / web site than what shows in The Raiser's Edge. Why is the gift in RE different from BBMS?
An additional donation gift is missing from a membership gift in The Raiser's Edge when downloaded from NetCommunity.
We are currently evaluating this issue and will update this article when we have more information.