Error is: Unable to load data list. Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding. The statement has been terminated. - When loading Fundraising Purpose Types.

Users are unable to load the Fundraising Purpose Types configuration screen. The error is:  Unable to load data list. Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding. The statement has been terminated. 
 
Download and install the latest Service Pack which contains all fixes from previous patches. If you are running an older version, download and install the latest version and then the patch.

 

Steps to Duplicate

1. Navigate to the Fundraising functional area
2. Under Configuration select "Fundraising purpose types"
3. Notice that the application runs for 2 minutes then times out
The user receives Error: Unable to load data list. Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding. The statement has been terminated.

Environment

 Blackbaud CRM
 4.0
 4.0
 4.0.175.0
 4.0.170.0

Was this article helpful?