Pledge installment in AUD currency converts to USD when written off

When a Pledge is created with the AUD currency and an installment in that pledge is written off completely in AUD, the write off happens in USD and it leaves a balance on the installment.
Download and install the latest Service Pack which contains all fixes from previous patches. If you are running an older version, download and install the latest version and then the patch.
 

Steps to Duplicate

1. Create a new constituent or find any constituent already in the system.
2. Add a Pledge to the constituent in AUD currency. Set the exchange rate to Spot rate and set the rate to the current AUD to USD exchange rate. Add any amount and choose any designation. Set the pledge to have multiple installments.
3. Completely write off the first installment on the Pledge in AUD.
4. Edit the pledge and click on Edit installment designations.
5. Notice the first installment is not written off completely. Adding a payment to the pledge should apply it to the next installment since the first one is written off, however, since the first installment is not completely written off, it tries to apply the payment to the remaining balance on the first installment.

Environment

 Blackbaud CRM
 4.0
 4.0
 4.0.175.0
 4.0.170
Warning
Maintenance in Progress: During this period, you can view your data, but you can’t add, edit, or delete data.

Was this article helpful?