In the latest version of Chrome (58), when double clicking on an image in an editor (FTI part, Email editor, etc) the fields to edit the image will appear blank, lacking the image information. You may also try to update a hyperlink, but are unable to replace it with a new link. This may also occur in Internet Explorer 11.
This issue was resolved in the latest version of Blackbaud NetCommunity. If this behavior is persistent, please confirm you’re on the latest version of NetCommunity.