Performance: Opening an ERB batch takes a long time making it difficult to administer large revenue batches

When a user opens an enhanced revenue batch (ERB) that has more than one page available it takes a long time to open.
We are currently evaluating this issue for a fix in a future service pack.

Steps to Duplicate

Steps to duplicate

1. Go to Revenue functional area and click on Batch entry task
2. Search for batch number that has over 150 rows in it
3. Click edit batch or click on batch number if using batch search

The batch takes several minutes to open

Environment

 Blackbaud CRM
 4.0
 4.0.168.0
Warning
Maintenance in Progress: During this period, you can view your data, but you can’t add, edit, or delete data.

Was this article helpful?