This behavior can occur when there is a record in the GFW_Locks table that has not been properly removed from that table. To remove this error, we suggest taking the following steps in order:


1. First, please try restarting the affected workstation
2. If step 1 fails, please restart the file server where the GIFTS database and directory are located
3. If step 1 and 2 fail, navigate to the GIFTS directory and delete the files named "gifts.ldb" and "GiftsExt.ldb".
>>NOTE: Do NOT delete "gifts.MDB"! That's the database!