When trying to upload Files to the Files Module in NetCommunity, there is only an option to upload one at a time. You may have previously seen an option to drag/drop multiple files at once, but now you don't have that option.
If you're in the image library, you may only see an option to upload a certain number of images at once and there is not a drag/drop option to upload many at one time.
If only 1 file or 5 images are able to be uploaded at once, this indicates Flash is disabled for the site. You will need to enable Flash for all sites or for the NetCommunity site in particular. Please contact the appropriate software vendor or IT professional for assistance with this process or issue which is beyond Blackbaud's scope of support.
Steps to Duplicate
Navigate to Site Explorer>Files
Click Add Files
You expect to be able to add multiple files at once, similar to the following screenshot:
Instead you see the following option:
Navigate to Site Explorer>Images
Click Add Images
You only see an option to upload 5 images at once, instead of more