Error: The service is unavailable

When attempting to access ResearchPoint from www.blackbaud.com a user may receive the following error message:
The service is unavailable

If you are experiencing this issue, click Chat with Support, reference this article, and provide the following information so we can assist you:

  • Your Blackbaud.com username and password
In the meantime see the following Knowledgebase article for how to access ResearchPoint directly: How do I access ResearchPoint?

Environment

 ResearchPoint

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