Some users may notice that some gifts are not being included when view a dashboard even though they are in the database view and on the constituent records in NXT.
*Note* Dashboards are refreshed approximately every six hours. If gifts are added in the same day as you are viewing the dashboards you may notice some are missing. We recommend reviewing in the morning and in the evening, to ensure recently added gifts are included. This applies to dashboards on campaign, fund and appeal records as well.
We are currently evaluating this issue and will update this article when we have more information.
Steps to Duplicate
Log into renxt.blackbaud.com
Click Appeals or Campaigns
Gifts are missing compared to another screen in NXT such as Lists or the constituent record