Check to see if the date of birth field has an incorrect year such as 2060 versus 2006.

As an Admissions Manager navigate to:
  1. onBoard > Settings > Event Registration
  2. Edit the Registration
  3. Click on Registries
  4. Click on the Registrant Name
  5. Check the date of birth field to see if the year is a valid year
Check to see if there is an address added to the phone number field using the steps above.