Missing recognition issue in the Enhanced revenue batch

When using the new/edit constituent collection field along with a split payment in the enhanced revenue batch import, the recognition credit is not committed to the revenue. 
We’re currently evaluating this issue for a fix in a future service pack. 

Steps to Duplicate

1. Login to BBCRM.
2. Go to the Administration functional area.
3. Create a Revenue Import using the Enhanced Revenue Batch Template.
4. Import using a CSV. (file attached to the case)
5. Map the corresponding fields, both for the collection fields of New/edit constituent, and the 'Additional application stream" you can auto map these fields.
6. click save, run the import process by click the "start process" button under tasks.
7. Go to the administration functional area, and click batches.
8. Go to batch entry.
9. Locate the batch created by running the import.
10. Commit the batch.
11. Navigate to the constituent record you were using for this import, go to the revenue tab, and select the revenue record you imported. Note there are no recognitions present.


 Blackbaud CRM
Maintenance in Progress: During this period, you can view your data, but you can’t add, edit, or delete data.

Was this article helpful?