Error: Data could not be saved. ERR_ITEMS_MEMBERSHIPPARTIALREFUND_HASCONTRIBUTEDREVENUE Warning: Null value is eliminated by an aggregate or other SET operation. - when performing a partial refund

When attempting to refund a membership transaction you may experience this error message: Data could not be saved. ERR_ITEMS_MEMBERSHIPPARTIALREFUND_HASCONTRIBUTEDREVENUE  Warning: Null value is eliminated by an aggregate or other SET operation.
This error message may occur when attempting to refund a membership transaction with contributed revenue. In Altru, we don't have the ability to refund membership transactions with contributed revenue. If you need to partially refund a membership transaction you would need to fully refund the transaction and reprocess the transaction through the constituent's record. When processing a membership transaction through the constituent's record we have the ability to override the membership cost.
  1. Click Constituents > Constituent Search
  2. Search for and select the constituent
  3. Click add membership in the upper left hand corner
  4. In the what are they paying for section choose the action that you would like to perform (add, upgrade, or renew a membership)
  5. Adjust the membership amount section to the desired amount and click save
  6. User-added image

Environment

 Altru Arts & Cultural

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