| Admissions Office|
| Faculty Access for the Web|
- How to import applicants
- How to identify and merge duplicate records
- How to define checklist items and tracks
- How to create simple or conditional merge letters
- What are the required fields when importing Actions for students?
- How to report on incomplete checklist items and status on the Checklist Report
- Error: Invalid field value: 'School ID' not found when importing School Apply
- How to export relationship addresses from an applicant or student export
- How to add a new year for the Year apply field
- How to withdraw, drop, or transfer a student (from classes)
- How to troubleshoot incorrect GPAs
- How to run the Mark for Reenrollment wizard
- How to select, readjust, or skip a specific cycle day
- Why are there duplicates in the query results and how to remove them?
- How to define GPA calculations
- Awarded credits do not save for a student
- How to post grades, comments, or skills from Faculty Access for the Web
- Error: Meeting cannot be deleted because one or more records are associated
- How to globally delete attendance
- How to enter grades for transfer courses
- Preparing for a new year in scheduling
- How to Generate Transactions Automatically
- How to reconcile to General Ledger
- How to void a posted payment
- How to change a billing schedule
- How to add transactions to a group
- Troubleshooting Automatically Generating Transactions
- How to create a refund
- Error: At least one primary account number required
- How to delete a charge or credit
- How to manually apply payments on one record to charges on another record
Faculty Access for the Web
- How to adjust timeout settings
- How to set up security and add new teachers
- How to post grades, comments, or skills to The Education Edge
- Error: Retrieving the COM class factory for component with CLSID failed
- All Gradebooks are missing from the Home page
- Gradebook icon does not appear for one class
- How to copy class setup
- What are the Supervisor, Advisor, and Administrator login types?
- How to define grading scales
- Attendance not visible
- Marking column grade does not calculate and grades are missing
- How to set up Comment Approval and grant Reviewer Rights for Comments
- How to Publish Report cards to NetClassroom
- Error: Page cannot be found
- Error: Unable to Access NetClassroom. Please contact school for assistance. Error Code: 102
- How to replace the NetClassroom 7 logo
- How to view grades and comments
- Are Passwords Shared between NetClassroom and Faculty Access for the Web?
- FAQ directs users to change password under Administrative
- Passwords are masked for users without Supervisor rights
- How to show or hide academic years and marking columns
If Blackbaud hosts your software, we also recommend reviewing Hosting Services Frequently Asked Questions.
- How to install or update The Education Edge
- How to install or update Faculty Access for the Web
- What is my default URL to login
- How to change the number of user licenses or add (or remove) optional modules
- How can I get a Crystal Reports installation CD?
- How are user licenses shared between Financial Edge and Education Edge or Blackbaud Student Information System?
- Error: Unable to establish database connection
- How to troubleshoot login issues
- Error: Server deployment control file, deploy.ini could not be located at \\[servername]\deployfolder, would you like to search for it now?
- Error: This option is not available for databases with a suspect statusError: Unable to connect to database