Error Object variable or With block variable not set when merging records

When merging records, user may receive the following error:  Object variable or With block variable not set.

We are currently evaluating this issue and will update this article when we have more information. 

 

In the meantime, users may do the following: 


1. Change the order of the records on the Preview tab (make the duplicate record the primary record instead )
2. Merge the records

 

Note: Be sure to save any media documents to the local drive so they can be added to the media file tab again if needed. 

Steps to Duplicate

1.  Click Administration > Merge Records > Create Merge Records  Parameter
2. Click New
3.On the General tab, set the Merge using to specific records 
4. Click Preview
5. Click Load Primary Record 
6. Search for Student ID ####> Double click on the student 
7. Click on the binoculars to search Student with the Student ID of #####
8 Double click the student 
9.Click Merge > Error will appear in the report 
 

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