Error when merging constituents with prospect constituencies

When trying to merge two converted constituents, you receive an error stating: "data could not be saved. Subquery returned more than 1 value. This is not permitted when the subquery follow =, or when the subquery is used as an expression".
Download and install the latest patch which contains all fixes from previous patches. If you are running an older version, download and install the latest version and then the patch.

Steps to Duplicate

1) Open "Merge Two Constituents"
2) For Source Constituent, use one of the duplicate records
3) For Target Constituent, use the other duplicate record
4) Mark "Mark source constituent inactive"
5) For inactive reason, select "Duplicate - Duplicate Record"
6) Click Merge. See error "data could not be saved. Subquery returned more than 1 value. This is not permitted when the subquery follow =, or when the subquery is used as an expression"
 

Environment

 Blackbaud CRM
 4.0
 4.0
 Service Pack 17
 4.0.178

Was this article helpful?