Error: Thank you for submitting your application please mail the following documents to some other location that is not your main office appears when submitting applications

When parents submit applications, they may receive the following error:

Thank you for submitting your application please mail the following documents to some other location that is not your main office appears when submitting applications.

Article Number: 117549

Products:

Blackbaud_Smart_Aid

The message is more of a notification than an error message, but can be quite confusing for parents. Parents can still submit applications as normal despite the error message appearing.

We are currently evaluating this issue and will update this article when we have more information.

Steps to Duplicate

1. Parents submit applications to the preferred school
2. The error may appear

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