The first phone type mapped in BBIS is pulled into donation and event form for logged in users even if it is marked inactive.

The first phone type mapped in BBIS is pulled into the donation form for logged in users even if it is marked inactive.

This happens for the following parts: Donation Form, Event 2.0 Form, Membership Form, Event Classic Form.
Download and install the latest patch which contains all fixes from previous patches. If you are running an older version, download and install the latest version and then the patch.

Steps to Duplicate

1. Verify the phone type mapped to Home in BBIS.
2. Using a constituent that has a BBIS account, edit their Home phone from the above mapping and set an end date/do not call. Set a different phone type as the primary contact.
3. Log into BBIS as the constituent above.
4. Navigate to a donation form, populate the form. Not the inactive phone number is pulled in by default.
 

Environment

 Blackbaud Internet Solutions
 4.0
 4.0
 4.0, Service Pack 9
 4.0.180.62

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