I do not have the latest version of Microsoft Silverlight installed. How do I update?
Note: If you have never installed Silverlight, please refer to the "reinstall" steps.
To uninstall Silverlight:
1. Close all browser sessions 2. Click the Start button 3. Click Settings 4. Click Apps & features 5. Locate and select Microsoft Silverlight 6. Click Uninstall > Click Uninstall again 7. If prompted with message: Do you want to allow this app to make changes to your device? Click Yes
To reinstall Silverlight:
1. Go to: https://www.microsoft.com/getsilverlight/get-started/install/ 2. Click to Install 3. Click Save File 4. Double click on Silverlight download Note: This file will be called Silverlight_64 or Silverlight_32 depending on your workstation 5. If prompted with message: Do you want to allow this app to make changes to your device? Click Yes 6. Click Install Now 7. Click Close