Error: A communication error occurred with the Blackbaud Payment Service. The authorization status of the transaction is unknown and it has been marked as a provisional rejection. Verify the status of the transaction with the Payment Service to proceed.

When running a credit card process the following error is received on all transactions in the batch:

"A communication error occurred with the Blackbaud Payment Service. The authorization status of the transaction is unknown and it has been marked as a provisional rejection. Verify the status of the transaction with the Payment Service to proceed."
We are currently evaluating this issue for a fix in a future service pack.

Steps to Duplicate

1. Go to the Revenue functional area.
2. Click EFT.
3. Click Credit card processing.
4. Run credit card process.

Environment

 Blackbaud CRM
 4.0
 4.0.173

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