Error: The given key was not present in the dictionary - when entering membership dues in batch

You may be entering membership dues in the batch form view, and want to add a promotion. You hit the promotion button, from the dues tab, and receive the error: "The given key was not present in the dictionary. You may be able to enter the promotion directly from the main form view but not the batch form view." 

In dues batches, clicking the Promotions button just gives an error message that says "The given key was not present in the dictionary." Promotions and Discounts are working fine in Daily Sales.
 
We are currently evaluating this issue and will update this article when we have more information. In the meantime, follow these steps:

Enter promotion through the form view within batch
1. Go to the Memberships tab
2. Click Enter membership dues
3. Click the drop down next to your batch and click Edit
4. Enter in the Promotion from that screen 
User-added image




 

Steps to Duplicate

  1. Go to the Memberships tab
  2. Click Enter Membership dues
  3. Click the drop down next to your batch and click Edit > Edit Batch
  4. Click Review
  5. Enter in Membership information and select the Dues tab
  6. Click Promotion
  7. Receive Error 

Environment

 Chrome;Internet Explorer
 Altru Arts & Cultural
 5.1

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