Blackbaud has taken a layered approach in our daily operations to support data backup and restoration to ensure your data remains available and accessible 24/7.

The first step is to provide redundancy at the database server, which is accomplished through “clustering.” Failover clustering in Microsoft SQL Server provides high- availability support for an entire SQL Server instance. For example, you can configure a SQL Server instance on one node of a cluster to migrate to another node in the cluster during a hardware failure, operating system failure, or a planned Operating System or Microsoft SQL Server upgrade.

The second step to ensuring data availability is to adhere to a strict backup schedule. The backup and restoration component of the Blackbaud Hosting Services operations is an essential safeguard in the protection of your organization’s data.