Unable to access Resource for developers page within Altru

When accessing the Altru landing page and clicking on the resources for developers link, Altru may show an authentication window. That window may not accept your password even if the credentials you entered are correct
First sign into your Altru database and then access the landing page and click the resource for developers link. To access your landing page after signing in:
 
  1. Go to your Altru landing page
    • For staging
      • https://stagelogin.blackbaudOnDemand.com/?SiteID=XXXX
    • For your live database
      • https://login.blackbaudOnDemand.com/?SiteID=XXXX
  2. Click the Resource for Developers link

Steps to Duplicate

  1. Go to your Altru landing page
  2. Click the Resource for Developers link
  3. Attempt to sign in

Environment

 Altru Arts & Cultural
 5.10

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