When I click to move to the next Actions or Gifts on a Constituent Profile it takes several minutes to load the next page.

When navigating through the different Actions or Gifts on a Constituent Profile, my browser spins for several minutes or there is no response at all. 
We are currently evaluating this issue and will update this article when we have more information. In the meantime, please review this information in Database view. 

Steps to Duplicate

  1. Open RENXT Webview.
  2. Open a specific constituent.
  3. Scroll to the "Notes and actions" or "Giving" tiles.
  4. Confirm there are more than once page of records.
  5. Click the right arrow to move to the next page of the gifts.
  6. The browser spends several minutes loading the next data or no new data is loaded.  

Environment

 Chrome;Internet Explorer

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.