Where does a reference or reviewer sign in when they have campus credentials?

Reference providers and reviewers may not have to sign in on the References/Reviewers tab if they have also been provided campus credentials, meaning that they are connected already to the institution, and if you have implemented Remote Identity API.

Where does a reference provider or a reviewer need to sign in when they have campus credentials? Where should a reference or a reviewer sign in when they have been assigned a UID by their institution? Should a reference or reviewer sign in on a different tab if they have a user ID?

Article Number: 120843

Products:

AcademicWorks

If you have implemented Remote Identity API, any Reviewers or References who do have campus credentials (a UID/user ID) should sign in on the Applicants/Administrators login tab using these assigned credentials.

An administrator may want to update the custom text sign in instructions for these users at Site>Settings>Custom Text>"Reference and Reviewer Sign In Instructions".

Was this article helpful?

Thanks for your feedback! Did this solve your issue?

Comments (optional):

Thanks for your feedback!

We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.

We’re sorry to hear that. Please tell us why.

I don't like how this works.

The answer is confusing.

The answer didn't match what I was searching for.

Additional Comments (optional):

Thanks for your feedback! If you need assistance, click Chat with Support below.

Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.

Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.

Thanks for letting us know. We'll work on updating the search engine to return more relevant results.

Blackbaud Community

Connect and collaborate with fellow Blackbaud users.

Chat with Support

Chat with our experienced staff to receive help right away.

Connect

The Blackbaud team is online and ready to connect with you!