Regular hours for support are Monday through Friday from 8:30 a.m. to 8:00 p.m.ET.

Our U.S. offices are closed on the following holidays:

  • New Year’s Day, January 1*
  • Martin Luther King, Jr. Day (third Monday in January)
  • Presidents’ Day (third Monday in February)
  • Memorial Day (last Monday in May)
  • Independence Day, July 4 *
  • Labor Day (first Monday in September)
  • Thanksgiving Day (fourth Thursday in November)
  • Day after Thanksgiving (fourth Friday in November)
  • Christmas Day, December 25**If the holiday falls on a Saturday, we are closed the preceding Friday; if it falls on a Sunday, we are closed the following Monday. In addition, we close at 3:00 p.m. ET the days before Thanksgiving, Christmas Eve, and New Year’s Eve