Only organization administrators can see all the users at an organization.

If you are an organization administrator, you can view a list of all your organization's www.blackbaud.com users, click your initials at the top of any Blackbaud website page and select Account. Click Manage Roles to view your users..

You also have the option of showing Active Users and All Associated Users.

Active users are those users who have logged into support on blackbaud.com. All associated users are all users at your organization who have an internal record with us but who may not have a login for blackbaud.com.

If you notice a person is missing from the list, notify your organization's site administrator, who can invite users to our records.