Blackbaud.com user roles indicate which software programs you use and if you are a primary contact, site administrator or invoice contact for your organization. Your organization's site administrators can add, remove, or change blackbaud.com user roles in our records by following the steps below. If you are not a site administrator, you can submit requests to modify your roles for your site administrators' approval. 

If you are a site administrator:
  1. Within your blackbaud.com account, click Manage Roles on the top right.
    User-added image
  2. Click Manage Roles beside the appropriate user.
  3. Mark the appropriate checkbox(es) and click Submit.

If you are not a site administrator:

  1. Login at https://Blackbaud.com hover over “Welcome, XXXX” in the upper right hand corner
  2. Click “Account” from the drop down
  3. Click Manage Roles.
  4. Click Manage roles next to your name
  5. Mark the site administrator checkbox ( 2nd to last)
  6. Click Submit Role
  7. A screen appears letting you know your role request has been submitted to your organization's site administrators.
  8. Your current admin will receive an email from Blackbaud Webmaster when a site administrator has approved or denied your role request.

Additional Information:

Note: The supported browsers are Firefox 20.0, Chrome 26.0, Internet Explorer 9+. If you experience technical difficultly while managing roles, attempt to manage in a different browser.