We are moving Blackbaud Payment Service™, Blackbaud Merchant Services™, and Blackbaud Checkout (formerly Blackbaud Secure Payments™) to Blackbaud SKY™, our modern, integrated, and open cloud in January 2018. If your organization’s applications are not hosted by Blackbaud, please confirm access to the below hostnames.

In order to access the Blackbaud Payment Service, Blackbaud Merchant Services Portal, and Blackbaud Checkout, please allow all inbound and outbound traffic to the following hostnames:

  • payment.service.blackbaudhost.com
  • bbms.blackbaud.com
  • sky.blackbaudcdn.net
  • payments.blackbaud.com

If you are unable to use hostname based rules please allow traffic for the IP addresses below. If you encounter issues accessing the BBMS web portal or while using functionality within the portal, you may need to allow the IPs for Blackbaud SKY in Amazon Web Services (AWS). For Blackbaud SKY in AWS information, please refer to the documentation here
 
  • 205.139.108.79 Port 443
  • 216.32.151.248 Port 443
  • 205.139.106.252
  • 216.32.151.252
  • 205.139.106.154
  • 216.32.151.254
  • Starting in January 2018, you must also allow all traffic from the IP addresses utilized by Incapsula. Incapsula is a third party service utilized by Blackbaud for networking purposes, and all Incapsula IP addresses documented here must be allowed. If you use the host names above rather than IPs, no additional action is needed. The Incapsula IPs are automatically included in the host names above. 
Note: Throughout this article, we have provided links to third-party websites. We provide links to third-party websites in an effort to help you resolve your issue. We are not responsible for the information on third-party websites, and we cannot assist in implementing the solutions on these websites.