- Click Transactions > Transaction Search
- Enter the criteria to search for the transaction
- Click Search
- Once the transaction has been located, click the ellipsis > Resend acknowledgement
- Enter the Recipient email address and modify and Reply to address or Subject lines if necessary
- Click Send acknowledgement
- Click Account Management > General settings
- Click Edit email acknowledgement settings
- Complete the required fields
- Mark the "Send virtual terminal acknowledgements" checkbox
- Click Save