By default, all sites are set to have a site wide donation minimum of $5. Each user-entered donation level can be configured to have the same minimum or a higher minimum than the site minimum. The Site Setting can be lowered to as much as $0.01 or as high as you like. However, we have found that between $5 and $10 is the best balance between minimizing fraud without discouraging donors.

A Site Administrator in Luminate Online can change the Site Setting, if desired.*
  1. Navigate to Setup > Site Options
  2. Under Select a Site Option Group to view: leave the default dropdown menu item to All and click the Go button
  4. Enter the minimum donation amount (in cents) that a user can enter for a donation
  5. Click the Save button at the bottom of the the page

*If you do not have access to this, please contact Support

To change the minimum donation amount for a single donation form:
  1. Navigate to Fundraising > Donation Management
  2. Select the All Donation Forms tab
  3. Enter the name of the form in the search field
  4. Click Search
  5. Under the Actions column click Edit
  6. Select the Configure Donation Levels step
  7. Under the Level Name column, find Donor Entered Amount
  8. Under the Actions column, click Edit
  9. Under Gift Amount, select the radio button Let the donor specify an amount not less than:
  10. Enter the desired dollar amount
  11. Click the Save button