Constituents are submitting a survey link I provided in an email and they are getting this error:
Email: The email address you entered matches an existing constituent or administrator account associated with a name that is different than the one you entered, which makes it invalid because each email address/name combination on this site must be unique. Try entering it again to be sure you have entered it correctly. If you feel this message is in error or need additional assistance, contact your site administrator.
If a survey is submitted with a first name, last name, and email address already in the database while logged in as a different constituent (via manual log in or auto log in via an email link) with a different first name, last name, and email address, they are not able to submit the survey and are presented with this error. Advise the constituents to log out and re-submit the survey.