What is the Mass Merge Plugin and how do I get support for it?

Plugins are programs we develop to enable you to accomplish specific tasks in your Blackbaud software.
The Mass Merge Plug-in is a custom Raiser's Edge add-in developed by Blackbaud's Professional Services team to help you manage duplicate constituents in your Raiser's Edge database.
  • There are several things that make the Mass Merge Plugin different than the Duplicate Constituent Management tool in The Raiser's Edge. For details, review the attached Mass Merge Features Comparison document.
  • To learn about it, read the Mass Merge Utility User Guide.
If you have questions or are experiencing issues with the Mass Merge Plugin:
  1. Search Knowledgebase for your specific question or error message to see if there is already an answer
  2. Contact Support for assistance


*Note: The Mass Merge Plugin should not be run if your Raiser's Edge database is integrated with Patron Edge. 

The Mass Merge Plugin is a subscription based product.  If you receive a message that the plugin is expired and has been disabled, please contact your Account Executive to renew your subscription.
Mass Merge Plugin Expired
Mass Merge Feature Comparison.pdf

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.