Regular hours are Monday through Friday from 7:00am to 5:30pm AEDT
For Blackbaud CRM* regular hours are Monday–Friday from 8:30am-5:30pm AEDT

Our Blackbaud Pacific offices are closed on the following holidays:

  • New Year’s Day, 1 January **
  • Australia Day, 28 January 
  • Good Friday
  • Easter Monday
  • Anzac Day, 25 April
  • Christmas Day, 25 December **
  • Boxing Day, 26 December

*Chat is not currently available for Blackbaud CRM. Contact Customer Support via Case Central

**If the holiday falls on a Saturday, we are closed the preceding Friday; if it falls on a Sunday, we are closed the following Monday. In addition, we close at 3:00 p.m. Christmas Eve, and New Year’s Eve